Re-Used Request Fields Generate List of Identical Respones

If we use the same field/question in another request (same form) it adds on to the original answer in this endless line of text. For instance, the agency's Mission Statement - I now have 4 identical responses to the same field and it's ridiculous. My reviewers and myself just see junk and it doesn't appear professional.

  • Guest
  • Mar 9 2020
  • Already exists
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  • Jul 16, 2021

    Admin response

    Hello - if you are still experiencing this issue, please contact our support team. This behavior can be configured by a preference on your forms, and we can help you get that set up. Some customers take advantage of this preference to keep a history of responses to the same question over time - for example, an organization's mission statement description over several years. Other times, you may prefer to overwrite the old text with the new, as you stated. I hope that helps!

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