Allow me to enter a grant start and end date so that I can approve a new grant request.

Sky View won't save the grant start or grant end date on a new request. When I enter these dates, and hit save, it removes the start date and shows an error message telling me me I need to add the start date (which it won't accept). It also gives other error messages saying 'Unable to assign value to allocation percentage', 'Unable to assign value to declination notes', Unable to assign value to meeting minutes. I don't have any information to enter into these fields and I don't understand these errors.

When you do fix this, it would also be helpful if the grant end date could pre-populate with the date 1-year out from the start date like it currently does in the classic view.

  • Barbara Morgan
  • Jan 22 2021
  • Already exists
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  • Wendy Rohrbach commented
    March 09, 2021 20:51

    We have submitted multiple "cases" to BBG support on problems with SKY and 8 out of 10 times have been directed to vote or add our request here. This is extremely frustrating for everyone, but telling someone here they should contact support, when support has directed us here is down right maddening.

    PS We have had the same issues with the start and end dates and auto-populating the end date based on the months/terms.

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  • Vin St John commented
    March 03, 2021 04:53

    I'm sorry to hear you're experiencing this issue! This is not typical behavior and certainly what you described is not the intended design. We will try to investigate, on our end, but in the meantime - if you experience this issue again, please contact us at https://support.blackbaud.com, so that we can respond quickly, resolve your issue right away if possible, and so that if needed, we can capture more details about the issue and log a bug for us to resolve.

    While we appreciate all of the detail you've shared here, we recommend only using the Ideas Portal for suggestions for new features, or enhancements/improvements to existing features, which we will consider in our roadmap. Issues like errors or bugs, or other technical support issues, are best resolved by contacting us through Support so that we can respond urgently. Thank you!

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