Client wants greater control over email templates in IGAM

•Brief Description: Client wants greater control over email templates in IGAM   •Current Function: Currently, when generating correspondence in IGAM or generating stage 2, there is a basic template in use that is system generated. •Desired Function: The client wants more direct control over these templates •Reason for Function: The reason for this is to give the client the power to tailor the email to meet their requirements and make changes instantly should they need to •Priority: Medium  
  • Guest
  • Aug 11 2015
  • Shipped
  • Apr 8, 2017

    Admin response

    Hi - This feature should now be available. We updated this feature in October 2016 to allow you to edit the correspondence templates used from the Pending Applications screen, such as when clicking "Consider" or "Reject". We missed updating this Idea though, and we apologize for that! I hope this is happy news for you - if you have any trouble with this in the future, please contact the Helpdesk and let us know! Thank you!