HTML image of calculator icon shown next to calculated fields should be designed as a .jpg, not as a .html image

Current Functionality: When an application containing a calculated field is submitted by an applicant, the applicant receives an HTML copy of their application which includes an HTML image of a calculator found next to their entry into a calculated field. When opened in E-Mail programs such as Outlook, this icon does not always show within the e-mail, and the user is prompted to download the icon, or view the e-mail as an HTML page so the icon can be visible. However, the icon then shows as a refresh link. Ultimately, in many instances this icon won't be visible, though its intended to be. 

Desired functionality: The icon should show. Requested is to change the format of the image from being an HTML image to send an image file within the e-mail so the file does not have to be downloaded, and will be visible in all instances, as intended from original programming. 

Client reason for enhancement: It is concerning to see a red X icon in an e-mail containing the applicant's application - this hints that certain data may be missing from the application. 

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  • Apr 11 2016
  • Reviewed: Voting Open
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