I note that other have mentioned that we should be able to copy and paste details when transferring grantee accounts, I think this should happen also, but it seems as though generally gifts does not use / like the copy and paste function, it would be handy to have this. it should also be used in the IGAM tool as well as a lot of people end of calling us up and saying they cant get into their accounts and find out after a long conversation that they have pasted their email address in, and this is the reason it will not allow them to log on or create a new account, they have to type out their email address and password each time or the system will not recognize it. so allowing this functionality throughout gifts would be useful and time saving for everybody.