The use of Crystal Reports in GIFTS Online does not function the way it did in it's install predecessors, and the interface is misleading. An example of how Crystal can be misleading is when a report renders in GO Crystal: 1/1+ is displayed when a multi page report is loaded. 

This does not clearly indicate to the user that there is a multipage report available to them - though it can be understood that 1+ means more than one page is present here, it is rather generic. When viewing a PDF, you will always see 1/# of pages total in your document.