Tailored responses to individual eligibility quiz questions depending on failure

•Current Function: Currently, when applicants fail an eligibility quiz, our clients are only given the option to tailor one universal failure response to them

 

•Desired Function: Clients are asking that if an applicant fails the first question, they be given a unique response. If they pass the first question, but fail the second, they be given another unique response. The request is to tailor responses based on when users fail so their path forward is clear.

 

•Reason for Function: Makes the application process and steps forward much easier for users

  • Guest
  • Jun 28 2016
  • Reviewed: Voting Open
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