When an applicant saves their application, there is no clear indicator telling them that they need to click on a link which is different than the original link that they clicked on which takes them to their IN PROGRESS applications as opposed to starting a new application. 

This is a popular case/call topic with Support - where we then have to point the client/applicant to sign in to their account (grantrequest.com/sid_###) as opposed to some direct Form ID url which would take the grantee to start a new application, and therefore have them think that their information was never saved. This leads to increased tension between grantees and our clients, and then our clients and us.