Reviewer Connect Passwords need to have a longer access period

Currently when a Reviewers Password is reset they only have a 24 hour period to access the new / reset password.

In Many cases Reviewers may be out of the Country or a weekend has passed and the 24 hour period has passed and the password has to be re-sent.  This is time consuming and wasting valuable time.

  • Guest
  • Oct 3 2016
  • Reviewed: Voting Open
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  • Guest commented
    October 27, 2016 22:07

    This is a significant issue for us. We typically have half of our first time reviewers miss the 24 hour deadline, and in some instances have to reset it multiple times.