Ability to view grantee account screen for trouble shooting purposes

I get many requests from grantees asking about applications/reports/etc. on their accounts and I always have to ask them for their password. in this day and age people are sometimes cautious about doing that. It would be nice to be able to log in especially since I am the administrator so I could assist.

  • Guest
  • Feb 2 2017
  • Reviewed: Voting Open
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  • Guest commented
    February 16, 2017 15:20

    I agree.  Grantees are always saying they can't see the Requirements I have sent, can't find the forms, etc.  So I too have to ask for their email and password so I can see what they are looking at.  Once there, the fix is usually easy.

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