Require fewer than 6 security questions for Online Applications users
If this feature is enabled in the Account Designer the applicant has to create 6 security questions and answers. It would be good if the amount of security questions and answers could be selected as some applicants feel that 6 is too many.
Also, the GO help files appear to be incorrect as they state that only 3 security questions and answers are required - see attached.
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Guest
- Mar 27 2018
- Reviewed: Voting Open
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Mar 28, 2018
Admin response
Thank you for this suggestion! We are going to take on this feedback in our development of Blackbaud ID, the new login system that we are actively working on in order to replace the current IGAM login system. This will come with a large number of improvements for grantees and applicants, including easier onboarding, managing of their account, more security features (like two-factor authentication options), and more. Those changes are still a way off for most of our customers, because there's so much work we have to do to get it right and make that a seamless transition.
Because we're actively working on that and other improvements right now, it's unlikely that we'll be able to also address this directly in the short term with the current IGAM account system. However, in the meantime, I have made a note for us to update the docs to reflect the current requirements.
If anyone has any feedback on this topic, please feel free to comment!
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