When a requirement is deleted in the database, automatically delete the published requirement in the user's online account.

We have repeatedly run into cases where a requirement was deleted (intentionally or unintentionally (like when a payment it was linked to was cancelled and the requirement gets deleted automatically), but have found that when this happens, the published requirement remains, and then produces an error when the user submits it at some later point. There should be a way for the system to automatically unpublish the requirement when this happens, or, if that isn't possible, have there be a step in the deletion process where you are prompted to delete the online requirement, because even though we train folks, if it is an unintentional deletion, this step doesn't happen, and it creates errors, and requires us to go to Blackbaud to get the requirement materials retrieved.

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  • Apr 5 2021
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