Currently, for letter templates, we can only add merged fields for the primary organization contact and primary grant contact. However, we should be able to address a letter to any contact found in GIFTS (affiliations/contact records), as long as they are associated with the organization/grant record. A database should be able to accomplish this basic task (generate letter to any contact in the database). Currently, we have to use Microsoft's default "Address Letter Block" as a workaround; however, the data/fields it is pulling from is unreliable (job titles are wrong). Please add ALL contact and/or Affiliation fields to be added as merged fields in Document Manager so that we can accurately generate a letter/email to others who are associated with a grant/organization. (e.g., generate an audit letter to a grant finance contact who is not the primary org contact nor primary grant contact). Thank you!!
This would be really helpful for us, too.