Change configurations on charts - dont reset the groupings

Im having issues with modifying charts. A chart that I already have built on my dashboard, if I go in to modify the search criteria behind it - it no longer keeps my 'Group by' Options.


we basically have to reset everything everytime we want to modify it - which is frustrating. Classic keeps the Grouping settings as they were when you modify the search criteria.


Please change sky as its more work and more steps to reset everything again.

  • Louisa Robinson
  • May 21 2021
  • Shipped
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  • Jul 20, 2021

    Admin response

    This should be working for you in SKY view now - if it's not, please contact our support team to create a case so we can capture all the details we'd need to either help you troubleshoot, or fix a bug if needed. Thank you!

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  • Louisa Robinson commented
    August 24, 2021 10:24

    Just to note - this is still happening for us and its making adoption with the team quite difficult. We have raised this with our partner Buzzacott (case 19835)

    Please can this be addressed.

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  • Louisa Robinson commented
    July 21, 2021 08:25

    Hi - no its still resetting the groups - I shall report it up via Buzzacott

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