Activity Notes Character Limit Not Working
The Notes in Activities are allowing you to type and save more than the character limit, and it does not warn you this is the case. When you type more than the character limit (I assume it is 255 characters as it is elsewhere) and then save and close and then open again, you the text that exceeded the character limit is lost.
The character counter at the top right corner isn’t visible and the field does not go red when you exceed the character limit. It then allows you to save and close (but discarding characters exceeding the limit), whereas elsewhere within the system an error message appears saying ‘Notes can not exceed 255 characters’ and forces you to be within this limit before you can save.
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Katie Carson
- Jul 28 2022
- Shipped
Related ideas
Thanks for the confirmation. Please could we keep the idea open until the fix is completed? Thank you. Katie
Hi Katie, thanks for the note! A fix is now currently live as we were actively working on it when you inquired. I'm going to close this Idea. If you have further questions about this issue, please contact Support for the fastest response.
I have been informed that Buzzacott has already raised this case on my behalf on 14 February 2022, case number 018730863. Is there any update with it?
I would recommend contacting Grantmaking support through Case central to create a case and have support review the issue with you.
Which support should I contact?
Katie Carson please contact support to review the issue and have a Bug field is not working as expected. Thank you.