Add Notification Email for Funders when Applicant Cancels Application

In the new Grants Portal, applicants have the ability to cancel/withdraw an application at any time. When they do so, they receive an automatic confirmation email if activated (System Email GC-78). However, the grants manager/funder does not receive a copy of this email and is not automatically notified of this action. We only find out if the applicant directly tells us or if we notice their application appears in the Declined records.

We need to be automatically notified of this action as this has budget/docket implications. A very easy fix would be simply to add a BCC option to the GC-78 template, which is not possible at this time.

  • Guest
  • Dec 12 2024
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