Decline two stage applications when stage 2 form is pending

We use two-stage application forms extensively and we have a large number of requests where the stage two form has been generated but not submitted (nor will it be, as the applicant has decided not to proceed).

In BBGM you cannot decline a request that has a stage two form generated but not submitted so it's leaving us with a large number of pending requests which I cannot decline.

There are already ideas raised to fix this but they don't appear to have progressed.

https://bbgm.ideas.aha.io/ideas/GIFTSONL-I-939

https://bbgm.ideas.aha.io/ideas/GIFTSONL-I-545

https://bbgm.ideas.aha.io/ideas/GIFTSONL-I-963

This functionality is vital for us to be able to administer two-stage application processes. Please can Blackbaud provide an update on when we can expect this functionality?

  • David Slavin
  • Jul 13 2022
  • Reviewed: Voting Open
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  • Jill Zurborg commented
    October 11, 2022 20:17

    Per Client: Or have the ability to RECALL stage 2 applications without having to contact technical support to remove.