Being able to upload documents directly to the Activity Record will increase the CRM components of Blackbaud Grantmaking. Emails or other documents directly tied to an activity/interaction will be easier to locate since they will be directly assoc...

Quickbooks is moving away from desktop versions...we need an AP export file that works with Quickbooks online, as we have moved to this version. CVS file format is what is needed, as desktop version is being phased out in US.. QuickBooks Desktop i...

It would be very helpful if we could search for an applicant portal account, rather than having to reset the password to see if an account exists.

If someone tries to create a portal account using an email address that already has an an account, they just get an error message that says "invalid email or password". Multiple times per week, potential applicants email us to ask for help setting...

Grantees will often request a change to their budget or project details months into a grant. Their proposed budget gets approved and we add it to the documents section of their grant file. Currently there is no way to make that document viewable o...

We have recently had an issue with an applicant receiving an email to say their application has been submitted, but actually the application is still sitting in their 'in-progress' zone. We don't know if this is an isolated incident, so having the...

Why is there no 'Client Admin' or 'Grants Associate' group when both have roles? This is incredibly confusing for administrators when creating new users and assigning Blueprint forms. Blackbaud suggest logging a ticket with support but shouldn't t...

usually search runs in the background and finds all data attributed to the search criteria. Websites and databases do not have to have queries built to perform a basic or search. Many databases are granular and robust, will return many options.

Brief Description: Client would like to be able to have more control over individual user permissions in GO. Current Functionality: Staff members with the same role use the exact same permission set and changes for one result in changes for all Re...

Currently, both BBGM Classic and BBGM SKY allow you to view/edit the contents of long text fields in a pop-up window. This window in SKY cannot be re-sized or moved on the screen. Rather than using a pop-up window to view long text fields, enable ...